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In this episode, Orlane is joined by Lucia, a compliance specialist with over 10 years of experience in the insurance sector. Together they unpack some of the key terms used in compliance, including “framework”, “governance”, and the well-known “Three Lines of Defence” model. Lucia explains what these concepts really mean in practice and how they work inside large organisations. However, she also points out how difficult these concepts are to grasp, explaining that they are notoriously slippery because they are used across so many different contexts especially heavy-hitter terms like “framework” and “governance,” which change their meaning depending on the situation.  Listen to the end for clear insights into how the Three Lines of Defence operate and how to recognise them in your own workplace.

For more information on compliance terminology, you can consult the IAIS Glossary

Would you like to share the jargon of your own profession on the show?

Get in touch by phone on [0870384141] or by email at orlaneaed23@gmail.com